Which statement should NOT be part of the value proposition for Service Design?
A.
Reduced Total Cost of Ownership
B.
Improved quality of service
C.
Improved Service alignment with business goals
D.
Better balance of technical skills to support live services
Value to the business of service design:
* reduced total cost of onwership TCO
* improved information and decision-making
* improved alignment, quality and consistency of IT service
* improved IT governance
* more effective ITSM and service performance
* easier implementation of new/changed services