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Which of the following statements about processes is INCORRECT?

Which of the following statements about processes is INCORRECT?

PrepAway - Latest Free Exam Questions & Answers

A.
The output from a process has to conform to operational norms derived from business
objectives

B.
The objective of any IT process should be expressed in terms of business benefits and goals

C.
A process may define policies, standards and guidelines

D.
The definition of Process Control is “The activity of planning and regulating a process, with the
objective of achieving Best Practice”

One Comment on “Which of the following statements about processes is INCORRECT?

  1. Michael McNeil says:

    Page 306 of Service Design:

    Process Control
    The Activity of planning and regulating a Process, with the
    Objective of performing the Process in an Effective,
    Efficient, and consistent manner.


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