Which of the following is an objective of Release and Deployment Management?
A.
To standardize methods and procedures used for efficient and prompt handling of all Changes
B.
To ensure all changes to Service Assets and Configuration Items (CIs) are recorded in the
Configuration Management System (CMS)
C.
To ensure that overall business risk of Change is optimized
D.
To define and agree release and deployment plans with customers and stakeholders
4.4.1 Purpose, goal and objective
The purpose of Release and Deployment Management is
to:
Define and agree release and deployment plans with
customers and stakeholders
Ensure that each release package consists of a set of
related assets and service components that are
compatible with each other
Ensure that integrity of a release package and its
constituent components is maintained throughout the
transition activities and recorded accurately in the CMS
Ensure that all release and deployment packages can
be tracked, installed, tested, verified, and/or
uninstalled or backed out if appropriate
Ensure that organization and stakeholder change is
managed during the release and deployment activities
Record and manage deviations, risks, issues related to
the new or changed service and take necessary
corrective action
Ensure that there is knowledge transfer to enable the
customers and users to optimize their use of the
service to support their business activities
Ensure that skills and knowledge are transferred to
operations and support staff to enable them to
effectively and efficiently deliver, support and maintain
the service according to required warranties and
service levels.
Looks like B is also correct.
D.
To define and agree release and deployment plans with customers and stakeholders