A Know Error has been raised after diagnosis of a Problem was complete but before a workaround
has been found. Is this a valid approach?
A.
Yes
B.
No, the workaround must be found before a Known Error is created
C.
No, a Known Error can only be raised after the permanent resolution has been implemented
D.
No, a Known Error must be raised at the same time as a problem
Why A ? I think the workaround must be found before a known error es created.
A. Yes: for information purposes, a known error record can be created at any time it is prudent to do so
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