An organization is working with a cloud services provider to transition critical business applications
to a hybrid cloud environment. The organization retains sensitive customer data and wants to
ensure the provider has sufficient administrative and logical controls in place to protect its data. In
which of the following documents would this concern MOST likely be addressed?
A.
Service level agreement
B.
Interconnection security agreement
C.
Non-disclosure agreement
D.
Business process analysis
B.
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A service level agreement (SLA) is a contract between two organizations (can also be internal) that defines the level of service expected. SLAs are output-based in that their purpose is specifically to define what the customer will receive.
The interconnection security agreement (ISA) is a security document that specifies the technical and security requirements for establishing, operating, and maintaining the interconnection. It also supports the MOU/A between the organizations.
Non-disclosure agreement is a confidential (can be information, knowledge and/or material) and legal agreement between atleast two parties.
With that the above information, I would agree with IT guy and pick my answer to be B. Interconnection security agreement
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I pick B…
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