Various employees have lost valuable customer data due to hard drives failing in company
provided laptops. It has been discovered that the hard drives used in one model of laptops
provided by the company has been recalled by the manufactory, The help desk is only able to
replace the hard drives after they fail because there is no centralized records of the model of
laptop given to each specific user. Which of the following could have prevented this situation from
occurring?
A.
Data backups
B.
Asset tracking
C.
Support ownership
D.
BYOD policies
This should be B, Asset Tracking
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The hard drive of a laptop worths $100? $200?
The company data worths much more than that.
The main point of this question is protecting the data, not trace the laptops.
So answer is A.
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The question’s key components “no centralized records” so the recall can’t be utilized to mitigate the hard drive failures. “which of the following could have prevented this situation from occurring” makes me think the answer is B. Asset tracking
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B
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This is why my name is so apropos (if this is indeed a real question): what is the “situation” that we are supposed to be preventing in the future, the data loss, or the inability to mitigate the problem because the points of failure are unknown? First situation is answer A, second situation is answer B.
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I think the answer is B. The keyword for me is “preventing”. Data backups won’t prevent you from a hardware failure. Data backups are however corrective controls. You don’t really think of asset tracking as a preventive control. But if it was in place, it would of meant that the help desk would of been able to replace the hard drives. Which would of prevented them from ever failing.
This is a really poorly worded question.
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