Users are encouraged to click on a link in an email to obtain exclusive access to the newest
version of a popular Smartphone. This is an example of.

A.
Scarcity

B.
Familiarity

C.
Intimidation

D.
Trust

Explanation:
Scarcity, in the area of social psychology, works much like scarcity in the area of economics.
Simply put, humans place a higher value on an object that is scarce, and a lower value on those
that are abundant. The thought that we, as humans, want something we cannot have drives us to
desire the object even more. This idea is deeply embedded in the intensely popular, “Black Friday”
shopping extravaganza that U.S. consumers participate in every year on the day after
Thanksgiving. More than getting a bargain on a hot gift idea, shoppers thrive on the competition
itself, in obtaining the scarce product.
In this question, people want the brand new latest version of a smartphone. The temptation of
being one of the first to get the new phone will tempt people into clicking the link in the email.