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Which of the following would be a customer concern if t…

A large bank has moved back office operations offshore to another country with lower wage costs in an attempt
to improve profit and productivity. Which of the following would be a customer concern if the offshore staff had
direct access to their data?

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A.
Service level agreements

B.
Interoperability agreements

C.
Privacy considerations

D.
Data ownership

Explanation:
Businesses such as banks have legally mandated privacy requirements and with moving operations offshore
there is decentralized control with has implications for privacy of data.

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