The IT department has setup a website with a series of questions to allow end users to reset their own
accounts. Which of the following account management practices does this help?
People tend to forget their own passwords and because a user’s password in not stored on the operating
system, only a hash value is kept and most operating systems allows the administrator to change the valuemeaning that the password can then be recovered. If you allow end users to reset their own accounts, then the
password recovery process is helped along.