After a Service Availability and Performance Management solution is defined, which two tasks
need to be performed? (Choose two.)

A.
Identify the critical steps that will be used as project milestones

B.
Determine the overall cost of the services that will be required to deploy the solution

C.
Align the customer’s current goals with their strategic goals outlined during the interview
process

D.
Identify the involvement of the existing support staff who will build the applications for the
solution

E.
Provide a presentation that outlines the solution and helps the customer understand and agree
to the strategic goals of the solution

Explanation: