A customer currently leverages IBM Tivoli Netcool/OMNIbus, various probes, and IBM Tivoli
Netcool/Impact as part of their monitoring solution. They want to add dashboards and service
views to their environment so that they can better monitor the health of their services and
determine the root cause of any incidents in a proactive way.
The customer has no prior experience with IBM Tivoli Business Service Manager and has not yet
leveraged the dashboard functionality within IBM Tivoli Netcool/OMNIbus Web GUI. They are
looking to understand and visualize the product capabilities but have tight time constraints and
must make a decision on their solution toolset quickly.
Which presentation methodology would be best suited for the customer?

A.
Proof of concept

B.
Whiteboarding session

C.
Live demonstration within a controlled test environment

D.
Presentation with screenshots of dashboard and service views

Explanation: