After completing information gathering it has been discovered that the existing customer Service
Availability and Performance Management solution lacks a desired report output formatting
capability. What should be done?

A.
Add this finding to the gap analysis report.

B.
Omit entering this discovery into the gap analysis document and do not mention this to the
customer.

C.
Set up another meeting with the customer to re-evaluate the customer’s report formatting
requirements.

D.
Document this deficiency in the gap analysis documentation and see if the IBM Service
Availability and Performance Management solution can provide the desired report output
formatting.

Explanation: