Which IBM product provides a visual representation of the status of a company’s business lines?
What is a good way to identify personnel in an IT organization when trying to determine key
A large shipping company currently employs IBM Tivoli Monitoring, IBM Tivoli Netcool/OMNIbus.
and the Syslog and MTTrapd probes within their monitoring environment. There is currently a
collection layer Object Server and a single IBM Tivoli Monitoring instance.
The customer wants to deploy IBM Tivoli Netcool/Impact and IBM Tivoli Composite Application
Manager for Internet Service Monitoring to add this functionality to the current monitoring
– Event enrichment and correlation based on data within the CMDB
– Monitoring of DNS and HTTP services
– Auto-ticketing capability through WebServices -TCP port monitoring
– Monitoring of LDAP service availability
Which two statements describe the additional value provided by the monitoring solution described
above? (Choose two.)
Which IBM product can be used to open help desk tickets in HP Service Manager based on
external customer data?
How are business processes identified?
Which IBM product can receive events from Nagios and open tickets in HP Service Desk?
A customer currently leverages IBM Tivoli Netcool/OMNIbus, various probes, and IBM Tivoli
Netcool/Impact as part of their monitoring solution. They want to add dashboards and service
views to their environment so that they can better monitor the health of their services and
determine the root cause of any incidents in a proactive way.
The customer has no prior experience with IBM Tivoli Business Service Manager and has not yet
leveraged the dashboard functionality within IBM Tivoli Netcool/OMNIbus Web GUI. They want to
understand the product capabilities in their environment before they make a decision on their
Which presentation methodology would be best suited for the customer?
By measuring the factors like flexibility, supportability, performance, and coverage of the
application what will be known about the application?
A customer has extensive education requirements based on the products being delivered and the
number of personnel being educated. Which two components should be included in the education
plan? (Choose two.)
Which two systems need to be documented when gathering information for a Service Availability
and Performance Management project? (Choose two.)