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Which of the following would be the BEST course of action?

A customer has a request that cannot be accommodated due to a company policy. Which of the following would be the BEST course of action?

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A.
Attempt to find an alternative solution that would be allowed.

B.
Tell the customer there is nothing that can be done.

C.
Tell the customer to contact their supervisor with the request.

D.
Escalate the call to a department supervisor.


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