A user with a computer running Windows XP SP1 is unable to connect a new laptop to the WPA encrypted wireless network. Under View Available Wireless Networks, the user can see the network SSID but cannot connect. Which of the following should be recommended to the user?

A.
Edit the preferences of the Windows firewall.

B.
Turn off any anti-virus software that is running.

C.
Upgrade to Windows XP SP2.

D.
Update the device drivers for the Bluetooth adapter.