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What is most likely the cause of the users printing problems?

You are working as a technician at AIOTestKing.com’s main office. You receive a telephone call from a user requesting aid with a printing problem. The user reports that when he tries to print a document nothing happens and the only printer available in the printer dialog box is ‘Microsoft Office Document Image Writer.’ What is most likely the cause of the users printing problems?

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A.
The printer has not been installed on the user’s computer.

B.
The printer driver is corrupt.

C.
The printer cable is unplugged.

D.
The printer is not turned on.


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