You are working as a technician at AIOTestKing.com. You are asked to help a user that is having trouble with his mouse. He has reported that the mouse pointer is behaving erratically when the mouse pointer is moved over the screen. Which of the following should you try FIRST in order to resolve this issue?

A.
Re-install the mouse driver and reboot the system

B.
Remove the roller ball from the mouse and clean the ball and rollers.

C.
Reseat the mouse connector on the system and check for damaged pins.

D.
Use mouse properties to adjust the mouse pointer speed settings.