Additional Information

Further information on some resources who could be involved in the project:
Outcome Account Manager: He represents Outcome which is a recruitment agency that
provides specialist outsourcing resources. Outcome provided the consultants who carried out the
feasibility study and the same consultants will be providing support and guidance to the
Information Technology and Facilities teams during the project.
Director of Finance Division: She was transferred from the Information Technology Division 12
months ago. She is responsible for ensuring a cost-conscious approach is adopted in all

operational and project activities across the Ministry of Food Hygiene.
Hardware Manager: Reports to the Director of Information Technology. He provides computer
hardware to all business functions but has little awareness of the needs of his colleagues working
in software.
Payroll Manager: Reports to the Director of Finance. He is a very experienced and efficient
qualified accountant who has much of the responsibility of running the Finance Division on behalf
of the Director of Finance. He has been involved in drafting the Ministry’s business strategy and
assisting in a full business risk assessment. He also drafted the corporate Business Case
standards.
Which 2 alternative actions apply to the proposed Senior Supplier for this project?

A.
Retain because she is responsible for the design of the future Information Technology
organization and working practices.

B.
Add ‘Director of Facilities’ because he is responsible for the design of the future organization,
processes, systems and operation models for Facilities.

C.
Add ‘Hardware Manager’ because he provides computer hardware to all business functions and
will be impacted by the outcome.

D.
Remove because she only represents the Information Technology Division.

E.
Replace with ‘Director of Facilities’ because he supports the initiative and has many ideas about
how to improve the service.