While assisting a customer on an extended issue it becomes necessary to place the customer on hold to request assistance. When you ask the customer if they would mind being placed on hold they decline. Which of the following would be the BEST action to take next?

A.
Place the customer on hold for a short time.

B.
Leave the customer on the line and step away quietly.

C.
Tell the customer that you will need to put them on hold to continue assisting them.

D.
Ask the customer what they would prefer to happen next or offer to call back.