A customer is having difficulty installing a secondary hard drive and calls the technician for assistance. The technician should:

A.
explain to the customer the benefits of RAID and suggest that the customer consider installing SCSI hard drives in a RAID configuration.

B.
ask the customer to explain the need for a secondary hard drive when the primary drive should be large enough to hold all the data.

C.
assist the customer to determine the correct jumper settings for the hard drives, verify that the data and power cables are correctly connected, and confirm that both drives are recognized by the BIOS.

D.
describe in detail how the computer determines the primary and secondary drives so the customer can make the proper jumper settings.