A user has a computer that starts but the operating system does not load. A black screen appears with a flashing cursor and there is a message stating, Enter Password. The user does not know the password and states that the computer was purchased at a garage sale. Which of the following actions should the technician recommend?

A.
Restart to a boot floppy and run FDISK.

B.
Run a Windows password crack program.

C.
Configure jumpers on the motherboard.

D.
Restart to the Windows XP Home restore CD.