Which of the following correctly identifies the application of a project’s quality management plan?
A.
Quality assurance and quality control both occur in the monitoring / controlling phase.
B.
Quality control occurs in the execution phase, quality assurance occurs in the monitoring /
controlling phase.
C.
Quality assurance occurs in the execution phase, quality control occurs in the monitoring /
controlling phase.
D.
Quality assurance and quality control both occur in the execution phase.
Quality Management Plan
The quality management plan describes how the project team will carry out the quality
policy. It documents the outputs from the quality activities that were performed, the
procedures used to complete the quality activities, and the resources required. This plan
will be the basis for performing quality control when you are in project execution.
The procedures section of the plan includes more detailed information regarding
the expected results from quality activities and the steps used to determine whether the
quality standards are being met. The quality standards and the method used to measure
these standards should be clearly defi ned.
You can use several methods when measuring whether quality standards have been met,
including metrics, checklists, and exit criteria:
Quality metrics A quality metric is a standard of measurement that specifi cally
defi nes what will be measured and how it will be measured. You can defi ne metrics for
any area of the project. We ’ ll use a web sales application as an example. If you ’ re going to
measure quality of the checkout process, your metric might state that when the customer
implements the checkout process, the system will multiply the price of each item by the
quantity of items ordered and compute the applicable sales tax and shipping charges
100 percent of the time. This metric would be part of the test scenarios used in the user
acceptance test.
Quality checklists A quality checklist is a tool that lists a series of steps that must be
taken to complete an activity or process. As each step is completed, it is marked off the list.
This provides documentation that the steps were completed and can also be used to track
when the step was taken and who performed the work.
Exit criteria Your project may include exit criteria that must be met at the completion
of the project. Or, if you ’ re using milestones to mark the end of one project phase and
the beginning of the next phase, the milestones between phases may include quality exit
criteria. In this case, your quality plan should document the criteria that must be met at
each phase to consider that phase complete. Software development projects frequently use
a series of tests to confi rm the quality of the major deliverables for each phase. These tests
can be established as exit criteria.
The quality management plan should also address how the results of the quality
activities will be reviewed with the project sponsor and other stakeholders. Identifi cation
of any quality activities requiring formal sign – off are also documented in the plan.
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Questions 233. Which of the following correctly identifies the application of a projects quality management plan?
A. Quality assurance and quality control both occur in the monitoring / controlling phase.
B. Quality control occurs in the execution phase, quality assurance occurs in the monitoring / controlling phase.
C. Quality assurance occurs in the execution phase, quality control occurs in the monitoring / controlling phase.
D. Quality assurance and quality control both occur in the execution phase.
Answer: C
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