Company.com has contracted with an external consulting firm to implement a commercial financial
system to replace its existing in-house developed system. In reviewing the proposed development
approach, which of the following would be of GREATEST concern?

A.
Acceptance testing is to be managed by users.

B.
A quality plan is not part of the contracted deliverables.

C.
Not all business functions will be available on initial implementation.

D.
Prototyping is being used to confirm that the system meets business requirements.

Explanation:

A quality plan is an essential element of all projects. It is critical that the contracted supplier be
required to produce such a plan. The quality plan for the proposed development contract should
be comprehensive and encompass all phases of the development and include which business
functions will be included and when. Acceptance is normally managed by the user area, since they
must be satisfied that the new system will meet their requirements. If the system is large, a
phased-in approach to implementing the application is a reasonable approach. Prototyping is a
valid method of ensuring that the system will meet business requirements.