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What is the lowest level of the IT governance maturity model where an IT balanced scorecard exists?

What is the lowest level of the IT governance maturity model where an IT balanced scorecard
exists?

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A.
Repeatable but Intuitive

B.
Defined

C.
Managed and Measurable

D.
Optimized

Explanation:

Defined (level 3) is the lowest level at which an IT balanced scorecard is defined.


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