A user presses the messages button on a Cisco IP Phone 7961.
Which of the following will most likely happen?

A.
The user will receive a prompt from the voice mail system.

B.
The user will receive directory updates from the administrator.

C.
The user will receive application notifications from the administrator.

D.
The user will receive network notifications from the administrator.

E.
The user will receive system help notifications.

Explanation:
Most likely, the user will receive a prompt from the voice mail system if the user presses the messages button
on a Cisco IP Phone 7961. The Cisco IP Phone 7961 series includes a bank of buttons with iconography
designed to represent the button’s functions. For example, the messages button is represented by the back of a
standard paper envelope. A typical bank of buttons for a Cisco IP Phone 7961 series appears in the following
exhibit:

The user will not receive application notifications from the administrator by pressing the messages button.
However, a user can launch Cisco Unified Communications IP phone applications by pressing the services
button. The services button, which is represented by a globe icon, is used to launch IP phone applications. The
applications that are available from the services button are dependent on the Cisco Unified Communications
deployment and user privilege levels.
The user will not receive network notifications from the administrator by pressing the messages button.
However, the settings button can enable a user to display information about the network to which the IP phone
is connected or to configure some network and device settings. The settings button is represented by a
selected check box and can be used to view or modify settings specific to the user or IP phone.
The user will not receive directory updates by pressing the messages button. However, a user can display
directory information by pressing the directories button. The directories button, which is represented by an open
book icon, is used to display lists of missed calls, received calls, placed calls, or local directory contacts. If
configured, the directories button can also be used to access a custom Personal Speed Dial directory.
The user will not receive system help by pressing the messages button. However, the help button, which is
represented by a question mark (?), is used to provide the end user with information about the specific features
of the IP phone. A user can press the help button twice while on a call on an IP phone to view statistical
information about the call, such as the codec that is being used by the IP phone, the codec that is being used
by the calling phone, and packet error information.

Cisco: Cisco Unified IP Phone 7961G