You are the administrator for a small VoIP network connected to an ITSP in the United States. The topology
consists of one voice router, a UCM, and three PoEcapable switches. All of the IP phones are receiving power.
However, none of the IP phones on the network are registering with UCM.
In which of the following fault domains should you begin troubleshooting? (Select the best answer.)
A.
the IP phones
B.
the cables connecting the IP phones to the switches
C.
the network switches that are connected to the IP phones
D.
the UCM configuration
Explanation:
Because none of the IP phones on the network are registering with Cisco Unified Communications Manager
(UCM), you should begin troubleshooting at the UCM configuration. Licensing problems or other configuration
issues could be preventing IP phones from registering with UCM. You might also begin troubleshooting at the
voice router instead of the UCM if all the IP phones on the network are able to register with UCM but are not
able to make calls beyond the router.
You would not begin troubleshooting at the IP phones, because all the IP phones are affected. If only one user
were experiencing the problem, you could begin troubleshooting the IP phone fault domain.
You would not begin the troubleshooting process by examining the cables connecting the IP phones to the
switch. You might check the cable connecting the IP phone to the switch or the switch port to which the cable is
connected if a single IP phone were a Power over Ethernet (PoE) device that was not receiving power from the
switch, or if Cisco Unified Communications Manager (UCM) reported that the device is of an unknown type.
You might also check the network cable and switch port if the device were powered by a power supply but
unable to register and download a configuration.
It is not likely that you would begin troubleshooting the network switches, because all users are affected by the
problem. You might begin troubleshooting the problem at the network switches if an entire department within an
organization were reporting a problem or if only the users connected to a given switch were experiencing a
problem.Reference:
https://www.cisco.com/c/en/us/obsolete/unified-communications/cisco-unified-communications-managerversion-7.1.html#wp1111505
New Cisco 210-060 Exam Questions and Answers (Updated Jan/2018)
QUESTION 226
What allows a phone user to log a phone out of all line groups to which the phone directory numbers belong?
A. Cisco IPPA
B. Cisco Finesse
C. HLog softkey
D. Cisco Agent Desktop
Answer: C
QUESTION 227
Several users in the same Call Manager group reported that they receive a fast busy tone when they go off hook. They reported that the issue went away after a few minutes. Where should the voice systems administrator begin troubleshooting?
A. SIP gateway
B. Cisco Unified Communications Manager subscriber
C. network cable
D. 7945 IP phone
Answer: B
QUESTION 228
Which two explanations of DTMF dialing are true? (Choose two.)
A. DTMF dialing consists of simultaneous voice-band tones generated when a button is pressed on a telephone.
B. The use of DTMF enables support for advanced telephony services.
C. DTMF dialing uses INVITE messages to signal when the first digit is pressed in a new call.
D. DTMF dialing consists of a simultaneous digital-band pulse generated when a button is pressed on a telephone.
Answer: AB
QUESTION 229
How are calls routed in an MGCP call agent?
A. by route patterns on Cisco Unified Communications Manager
B. by dial peers on the gateway
C. by static routes on the gateway
D. by a translation pattern on Cisco Unified Communications Manager
Answer: A
QUESTION 230
A voice engineer has installed an XML-based phone application from a third party and subscribed a user’s 7945 IP phone to the application. Which action does the user take to launch the new service on the IP phone?
A. Select the Applications button on the 7945 IP phone.
B. Select Settings > Applications.
C. Select Settings > Network > Applications.
D. Select the Services button on the 7945 IP phone.
Answer: D
QUESTION 231
An administrator must keep CDR data for a longer period of time and wants to modify the configured value of the CDR/CMR Files Presentation Duration Days). Which menu options does the engineer navigate?
A. Unified CM Administration > System > Enterprise Parameters
B. Unified Serviceability > Tools > Serviceability Reports Archive
C. Unified CM Administration > Call Routing > Route Plan Report
D. Unified Serviceability > Tools > CDR Management
Answer: A
QUESTION 232
IP WAN failure has occurred. Which two configurations must be made to allow calls to or from an IP phone at a branch location to complete to a destination outside of that branch? (Choose two.)
A. Survivable Remote Site Telephony is configured on the branch router.
B. LAN failover configuration is set to Survivable Remote Site Telephony.
C. Call Forward UnRegistered option is configured on each branch phone profile.
D. POTS WAN failover is set to Survivable Remote Site Telephony.
E. An ISDN is configured as a primary survivable backup site
Answer: CE
QUESTION 233
A voicemail user reports that he cannot access Cisco Unity Connection from the IP phone message button. Which option must you perform to resolve the problem?
A. In Cisco Unified Communications Manager, navigate to Advanced Features > Voicemail to confirm that the user has the correct voicemail profile
B. In Cisco Unified Communications Manager, navigate to Device > Phone to confirm that the device has the correct voicemail profile
C. In Cisco Unified Communications Manager, navigate to Device > Phone to confirm that the directory number has the correct voicemail profile
D. In Cisco Unified Communications Manager, navigate to User Management > End User to confirm that the user has the correct voicemail profile
E. In Cisco Unity Connection, navigate to Users > Users to confirm that the user web password is correct.
Answer: C
QUESTION 234
A user reports that during calls they hear excessive hissing when neither party is talking.
Which option is one cause of this noise?
A. QoS
B. LoPS
C. VAD
D. EPL
E. SRST
Answer: C
QUESTION 235
A network administrator finds directory number 77555 in the partition. Which numbers can reach 77555 in this situation?
A. Only numbers in the partition can reach 77555.
B. All numbers in every calling search space can reach 77555.
C. Only internal directory numbers can reach 77555.
D. Directory number 77555 cannot be reached by any number.
Answer: A
QUESTION 236
What is the maximum amount of packet loss an engineer should allow for voice traffic on an IP network?
A. 5 percent
B. 2 percent
C. 3 percent
D. 1 percent
Answer: A
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And If you want to read more 210-060 Real Exam Questions, you can see here: https://drive.google.com/drive/folders/0B75b5xYLjSSNcHNlT3VrNy1CbUU?usp=sharing
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