You are the administrator of a VoIP network. Your supervisor reports that calls to both internal and external
users are connecting; however, users are unable to hear any audio. No recent configuration changes have
been made to the VoIP network.
Which of the following is most likely the cause of the problem? (Select the best answer.)
A.
CUE network module failure
B.
Ethernet cable failure
C.
router WIC failure
D.
digital signal processor failure
Explanation:
A digital signal processor (DSP) failure is most likely the cause of the problem. A DSP failure is likely if you are
experiencing any of the following problems:
-Callers are unable to hear audio in one or both directions.
-Call setup is failing.
-Channels become stuck in the PARK state.
-Error messages report DSP timeouts.
When analog audio is received by a DSP, the DSP samples and quantizes the analog audio data, encodes the
data into binary format, and optionally, compresses it to conserve bandwidth. For example, Cisco Integrated
Services Routers (ISRs) with DSP resources are used to process calls between Cisco Unified Communications
Manager (UCM) and the public switched telephone network (PSTN).
A Cisco Unity Express (CUE) network module failure is not the cause of the problem. CUE is a voice mail and
automated attendant hardware platform for small to medium-sized offices. It provides up to 250 mailboxes and
up to 24 simultaneous voice sessions, depending on the CUE hardware platform. A CUE network module
failure could result in a loss of voice mail and automated attendant features.
An Ethernet cable failure is not the cause of the problem. An Ethernet cable failure could result in a failure to
connect to the voice router or voice gateway, thereby resulting in disconnected or intermittently disconnected
calls.
A router WAN interface card (WIC) failure is not the cause of the problem. A router WIC failure could result in a
loss of connectivity to an IP WAN, thereby resulting in disconnected calls or an inability to connect calls over the
IP WAN.http://docwiki.cisco.com/wiki/Cisco_IOS_Voice_Troubleshooting_and_Monitoring_–
_Digital_Signal_Processor_Troubleshooting#DSP_Symptoms
New 210-060 Exam Questions and Answers Updated Recently (9/Jan/2018):
NEW QUESTION 238
A manager is generating bill reports for a particular user. Which navigation sequence must be used for this task?
A. Bills > Department
B. User Reports > Bills > Department
C. Bill > Individual
D. User Reports > Bills > Individual
Answer: D
NEW QUESTION 239
An engineer must ensure that user data is maintained in lightweight directory access protocol and copied to Cisco Unity Connection, but Cisco Unity Connection-specific data is locally maintained in the Cisco Unity Connection database. Which user creation option accomplishes this task?
A. bulk administration
B. import from CUCM via AXL
C. import from LDAP
D. manual creation
Answer: A
NEW QUESTION 240
An IT administrator must allow a customer service department supervisor to change or modify a recorded message on their phone system. Which role is needed to accomplish this?
A. Greeting Administrator
B. Recordings Administrator
C. Remote Administrator
D. Annunciator Administrator
Answer: D
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NEW QUESTION 241
Which component allows Cisco Jabber to communicate with clients who are outside the corporate network?
A. Cisco Extension Mobility
B. Cisco TMS
C. Cisco Mobility Remote Destination
D. Cisco Unified RTMT
E. Cisco Mobile and Remote Access
Answer: A
NEW QUESTION 242
A voice engineer has installed an XML-based phone application from a third party and subscribed a user’s 7945 IP phone to the application. Which action does the user take to launch the new service on the IP phone?
A. Select the Applications button on the 7945 IP phone.
B. Select Settings > Applications.
C. Select Settings > Network > Applications.
D. Select the Services button on the 7945 IP phone.
Answer: D
NEW QUESTION 243
An administrator must keep CDR data for a longer period of time and wants to modify the configured value of the CDR/CMR Files Presentation Duration Days. Which menu options does the engineer navigate?
A. Unified CM Administration > System > Enterprise Parameters
B. Unified Serviceability > Tools > Serviceability Reports Archive
C. Unified CM Administration > Call Routing > Route Plan Report
D. Unified Serviceability > Tools > CDR Management
Answer: A
NEW QUESTION 244
IP WAN failure has occurred. Which two configurations must be made to allow calls to or from an IP phone at a branch location to complete to a destination outside of that branch? (Choose two.)
A. Survivable Remote Site Telephony is configured on the branch router.
B. LAN failover configuration is set to Survivable Remote Site Telephony.
C. Call Forward UnRegistered option is configured on each branch phone profile.
D. POTS WAN failover is set to Survivable Remote Site Telephony.
E. An ISDN is configured as a primary survivable backup site.
Answer: CE
NEW QUESTION 245
A voicemail user reports that he cannot access Cisco Unity Connection from the IP phone message button. Which option must you perform to resolve the problem?
A. In Cisco Unified Communications Manager, navigate to Advanced Features > Voicemail to confirm that the user has the correct voicemail profile.
B. In Cisco Unified Communications Manager, navigate to Device > Phone to confirm that the device has the correct voicemail profile.
C. In Cisco Unified Communications Manager, navigate to Device > Phone to confirm that the directory number has the correct voicemail profile.
D. In Cisco Unified Communications Manager, navigate to User Management > End User to confirm that the user has the correct voicemail profile.
E. In Cisco Unity Connection, navigate to Users > Users to confirm that the user web password is correct.
Answer: C
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NEW QUESTION 246
A user reports that during calls they hear excessive hissing when neither party is talking. Which option is one cause of this noise?
A. QoS
B. LoPS
C. VAD
D. EPL
E. SRST
Answer: C
NEW QUESTION 247
What are three ways for an administrator to create users in Cisco Unity Connection? (Choose three.)
A. use the Bulk Administration Tool
B. import from Cisco Unified Communications Manager Express
C. import from a Microsoft Word document
D. import from an Adobe PDF document
E. use manual creation
F. import from a Microsoft Outlook contacts list
G. import from LDAP
Answer: ABG
NEW QUESTION 248
A user directory number is configured to forward all calls to a cell phone, but calls are not successfully forwarding. Which Cisco Unified Communications Manager setting requires reconfiguration?
A. DN External Mask
B. DN Route Partition
C. DN Calling Search Space
D. CFA Calling Search Space
Answer: D
NEW QUESTION 249
A network administrator wants a new employee to download the RTMT tool. Which menu option supports this function?
A. Bulk Administration > Job Scheduler > Plugins
B. Application > Plugins
C. Call routing > Plugins
D. Server > Region > Plugins
Answer: B
NEW QUESTION 250
Which two user attributes must be defined in Cisco Unity Connection before the users can be added? (Choose two.)
A. display name
B. alias
C. time zone
D. class of service
E. dial plan
Answer: DE
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New 210-060 Exam Questions and Answers Updated Recently (9/Jan/2018):
NEW QUESTION 238
A manager is generating bill reports for a particular user. Which navigation sequence must be used for this task?
A. Bills > Department
B. User Reports > Bills > Department
C. Bill > Individual
D. User Reports > Bills > Individual
Answer: D
NEW QUESTION 239
An engineer must ensure that user data is maintained in lightweight directory access protocol and copied to Cisco Unity Connection, but Cisco Unity Connection-specific data is locally maintained in the Cisco Unity Connection database. Which user creation option accomplishes this task?
A. bulk administration
B. import from CUCM via AXL
C. import from LDAP
D. manual creation
Answer: A
NEW QUESTION 240
An IT administrator must allow a customer service department supervisor to change or modify a recorded message on their phone system. Which role is needed to accomplish this?
A. Greeting Administrator
B. Recordings Administrator
C. Remote Administrator
D. Annunciator Administrator
Answer: D
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0