Kenny is the project manager for the NHQ organization. She is creating the project duration
estimates. She has stressed to her project team that they will need to create accurate and reliable
project duration estimates without padding their estimates for errors or risks. Kenny is also relying

on historical information to help her predict the duration of the project work. Jennifer, one of the
project team members, wants to know how Kenny will account for the certain-to-happen errors and
delays in the project schedule. What approach should Kenny use in the project?

A.
Rewards and recognition for completing the project work without delays

B.
Analogous estimating

C.
Three-point estimates

D.
Management reserve

Explanation:
Management reserve is an allotment of time added to the end of the project schedule. When
delays happen within the project, the delays are subtracted from the management reserve.
Answer option C is incorrect. Kenny is not using a three-point estimate in this instance.
Answer option A is incorrect. Rewards and recognitions are a good incentive for accurate work,
but errors and delays may still happen and the rewards would not necessarily prevent delays in
the project.
Answer option B is incorrect. Kenny may be using some type of analogous estimating to predict
activity duration, but the best answer is the reliance on the management reserve.