Which process is responsible for monitoring an IT Service and detecting when the performance drops below acceptable limits?
A.
Service Level Management
B.
Performance Management
C.
Capacity Management
D.
Event Management
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should n’t this be A?
B!
Performance Management is not a Process, so it should be eliminated as an answer immediately. Service Level Management should be the answer.
Event Management is also a process and this is the correct answer.
It is C. Performance monitoring is a primary activity of Capacity Management.
event management is right
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Answer is D!