Which of the following is one of the primary objectives of Service Strategy?
A.
To design and build processes that will meet business needs
B.
To provide detailed specifications for the design of IT services
C.
To transform Service Management into a strategic asset
D.
To underscore the importance of services in the global economy
Service strategy shows organizations how to transform service management from an organizational capability into a strategic asset, and to then think and act in a strategic manner.
C is correct
sure answer is not B, C is more like it
Correct answer:
B.To provide detailed specifications for the design of IT services