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Which of the following BEST describes a ‘Major Incident’?

Which of the following BEST describes a ‘Major Incident’?

PrepAway - Latest Free Exam Questions & Answers

A.
An Incident that is so complex that the Service Desk takes longer than five times the normal time to log it

B.
An Incident which requires a large number of people to resolve

C.
An Incident which has a high impact on the business

D.
An Incident that is so complex that it requires root cause analysis before any workaround can be found


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