Cost of quality (COQ) refers to total cost of/to:
A.
All efforts related to quality.
B.
Product inspection activities.
C.
Maintain plan quality.
D.
Perform quality control.
Get 50% Discount on All Your Purchases
at PrepAway.com - Latest Exam Questions
This is ONE TIME OFFER
50%
Me thinks A,
Cost of Quality. A method of determining the costs incurred to ensure quality. Prevention and appraisal costs (cost of conformance) include costs for quality planning, quality control (QC), and quality assurance to ensure compliance to requirements (i.e., training, QC systems, etc.). Failure costs (cost of nonconformance) include costs to rework products, components, or processes that are non-compliant, costs of warranty work and waste, and loss of reputation.
0
0
I also believe answer should be All efforts related to quality.
According to PMBOK5,
cost of quality (coQ). Cost of quality refers to the total cost of the conformance work and the nonconformance work that should be done as a compensatory effort because, on the first attempt to perform that work, the potential exists that some portion of the required work effort may be done or has been done incorrectly. The costs for quality work may be incurred throughout the deliverable’s life cycle.
For example, decisions made by the project team can impact the operational costs associated with using a completed deliverable. Post-project quality costs may be incurred because of product returns, warranty claims, and recall campaigns. Therefore, because of the temporary nature of projects and the potential benefits that may be derived from reducing the post-project cost of quality, sponsoring organizations may choose to invest in product quality improvement. These investments generally are made in the areas of conformance work that act to prevent defects or act to mitigate the costs of defects by inspecting out nonconforming units. Refer to Figure 8-2 and Section 8.1.2.2. Moreover, the issues related to postproject
COQ should be the concern of program management and portfolio management such that project,
program, and portfolio management offices should apply appropriate reviews, templates, and funding allocations for this purpose.
0
0
The correct answer is: A.All efforts related to quality.
Cost of Quality can be defined as the cost which is allied with the quality of a product. It is the sum total of costs which is incurred while maintaining quality up to standard levels plus the cost of failure to maintain that level. Cost of Quality will not incur if the quality is free from faults. Six sigma offers solution to this problem and helps the companies to reduce their Cost of Quality to a level of one to two percent only.
for more info read this article:
https://sixsigmabasics.com/cost-of-quality-coq.html
0
0