During a visit to a user’s desk to resolve a problem, a technician determines that disassembly of
the computer is required. Which of the following would be the MOST appropriate action for the
technician to take?

A.
Ask the user to disassemble the computer.

B.
Perform the work at the user’s desk in case additional information is required from the user.

C.
Replace rather than disassemble the computer.

D.
Take the computer to a suitable work area after explaining why this is necessary to the user.