A user reports that a local ink jet printer is not printing. The user has a signed driver, the printers
hardware is working, ink is full, print heads are clean, and the printer is connected correctly via
USB. The print queue has 20 documents waiting for the printer. Which of the following is MOST
likely the cause of the problem?

A.
Windows firewall is blocking packets being sent to the printer.

B.
There is insufficient memory installed in the printer.

C.
The print head has failed.

D.
The printer is set to offline mode in Windows XP.