A user with a computer running Windows XP Professional has installed a modem and rebooted. A
bluescreen error results on reboot. Which of the following actions should be taken?

A.
Reboot, press the F8 key and select Last Known Good Configuration.

B.
Shutdown the computer, remove the modem, install a modem certified to work with Windows
XP Professional and reboot.

C.
Reboot to the Windows XP Professional install CD, access the Recovery Console, delete the
new modem driver and reboot.

D.
Reboot and run the disk repair utility CHKDSK.