A customer is having difficulty installing a secondary hard drive and calls the technician for
assistance. The technician should:

A.
describe in detail how the computer determines the primary and secondary drives so the
customer can make the proper jumper settings.

B.
explain to the customer the benefits of RAID and suggest that the customer consider installing
SCSI hard drives in a RAID configuration.

C.
ask the customer to explain the need for a secondary hard drive when the primary drive should
be large enough to hold all the data.

D.
assist the customer to determine the correct jumper settings for the hard drives, verify that the
data and power cables are correctly connected, and confirm that both drives are recognized by the
BIOS.