A user reports that a local printer attached to the workstation is not printing properly. Three jobs
appear in the print queue when the user checks Printers and Faxes and the printer display shows
Ready. Which of the following should be attempted FIRST?

A.
Instruct the user to shut down and restart the system and attempt to print again.

B.
Delete and recreate the printer on the user’s system.

C.
Update the print driver on the user’s system.

D.
Cancel all jobs in the print queue.