A technician is in a users home and must exchange a monitor that is too heavy for the technician
to lift alone and the user cannot assist the technician. Which of the following actions should the
technician take?

A.
Tell the user that the technician must contact the supervisor to make other arrangements.

B.
Ask whether the user has a hand truck that can be used.

C.
Leave instructions for the user to replace the monitor at a later time.

D.
Determine whether any of theusers neighbors are at home to help.