A technician overhears a co-worker giving potentially damaging advice to a customer over the
telephone. The technician should:

A.
interrupt the conversation and give the customer the correct advice.

B.
ask the co-worker to place the customer on hold and inform the co-worker of the correct
information.

C.
allow the customer to act on the information given so that the customer and co-worker will learn
from the experience.

D.
interrupt the conversation and tell the customer that the customer is receiving incorrect advice.