While working at a customer’s home the Certkiller .com technician receives a phone call from a
co-worker. The call is about a difficult problem that he needs to sort out. What should the
technician do?

A.
Apologize to the customer to take the telephone call.

B.
Ask the co-worker to call back later and continue working.

C.
Try and help the co-worker while continuing to work.

D.
Tell the customer he will be back later and sort out the problem.