Scenario:
A Citrix Administrator discovers that a high number of Desktop OS machines are displaying as
`Unregistered.’ The administrator successfully logs in to one of the affected Desktop OS machines
as a domain user. All of the affected Desktop OS machines are on the same hosting infrastructure.
Several Desktop OS machines on the same hosting infrastructure have registered successfully.
Users in the environment have NOT reported any issues. Why are the Desktop OS machines
displaying as ‘Unregistered’?
A.
The Broker service is NOT running on the Delivery Controllers.
B.
The Citrix License Server is NOT communicating over port 27000.
C.
The Desktop OS machines computer accounts have been deleted from Active Directory.
D.
The difference in the system date and time settings on the Desktop OS machines and the Delivery Controller is
greater than 5 minutes.
This is due to a time difference. It wouldn’t stop the VMs from running just fine that’s why the users have not reported any issues, but the status will not display properly in Studio.
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