Scenario:
Session Prelaunch is configured for all users in an environment. A new user complains about slow
logon. A Citrix Administrator finds that Session Prelaunch is NOT working as expected for the new
user and is working as expected for all other users. What is the likely cause of this issue?

A.
The user is NOT using the HTML5 Receiver.

B.
The NetScaler Gateway plug-in is NOT installed.

C.
The Citrix Receiver is installed without the /includeSSON switch.

D.
The user certificate is NOT installed on the endpoint client device.