Scenario:
When accessing Citrix Receiver for Web on the StoreFront through NetScaler Gateway, a user
receives an error.
Users NOT connecting through NetScaler Gateway are successful. What is the likely cause of this
error?
A.
The callback URL configured on StoreFront is incorrect.
B.
The NetScaler Gateway CANNOT resolve the StoreFront FQDN.
C.
The StoreFront server CANNOT resolve the Delivery Controller FQDN.
D.
The ‘User name and password’ authentication method is NOT enabled on the StoreFront server.
The callback URL configured in Storefront might be incorrect – A
B – I believe if Netscaler cannot resolve the Storefront FQDN you will get a HTTP/ error when accessing the site.
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therefore I would go for A
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A seems OK
https://support.citrix.com/article/CTX207162
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