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Which are three methods to ensure that Cisco Unified Contact Center Enterprise route requests…?

Which are three methods to ensure that Cisco Unified Contact Center Enterprise route requests
that experience unexpected scripting conditions are counted as default-routed rather than errors in
call type reports? (Choose three.)

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A.
Test your scripts to ensure that all routing logic is correct.

B.
Configure default labels for each dialed number using the Configuration Manager.

C.
Include a Termination node with Termination type of default label for all scripts in which there is
some unexpected input.

D.
In all routing scripts, account for failure by creating a path for calls that encounter unexpected
conditions.

E.
Configure default labels for each skill group using the Configuration Manager.


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