In a Cisco Unified ICM routing script, what is the best way to assign a sales call a higher priority in
the system?

A.
At the beginning of the Sales routing script, use the Queue Priority node to set the priority of all
calls hitting that script to 1.

B.
In the Queue to Skill Group node, set the call priority to 1 for any Sales skill group queue
nodes.

C.
In the Queue to Skill Group node, set the call priority to 10 for any Sales skill group queue
nodes.

D.
Use a Queue Priority node for support and other non-sales calls with priority 1.

Explanation: