In a Cisco Unified Contact Center Enterprise solution using the Cisco IP IVR as a queue point,
how do you transfer the caller to voice mail after the caller has already been placed in queue?

A.
Within the IP IVR queue script, use the Redirect step; the destination variable should be
configured as the Unity CTI port.

B.
Within the IP IVR queue script, use the Redirect step; the destination variable should be
configured as the voice mailbox extension number.

C.
Within the IP IVR queue script, use the IP IVR Set Enterprise Call Data step; in the ICM routing
script, send the call to a label node that is the Unity CTI port.

D.
Within the IP IVR queue script, use the IP IVR Set Enterprise Call Data step; in the ICM routing
script, send the call to a label node that is the voice mailbox extension number.

Explanation: