Which of the following are commonly used terms when discussing service improvement
outcomes?
1) Improvements
2) Benefits
3) Return On Investment (ROI)
4) Value On Investment(VOI)
5) Resources

A.
2, 3, and 5 only

B.
2, 3, 4, and 5 only

C.
1, 2, 3, and 4 only

D.
1, 2, and 4 only

E.
1, 2, 3, 4, and 5

Explanation: