You are a desktop support technician for your company. All client computers run Windows XP Professional.

A user in the sales department has a CD-RW device installed on her computer. She purchases a CD from the local computer store. She reports that she is unable to write data to the CD by using her CD-RW device. However, she was able to write to the blank media that was shipped with the computer.

You need to ensure that the user can use her CD-RW device.

What should you do?

A.
Ask an administrator to use Group Policy to allow users the ability to access removable media.

B.
Instruct the user to log on by using the local administrator account.

C.
Ask an administrator to add the user to the Power Users group on the user’s computer.

D.
Instruct the user to use blank CD-R media.