You are a desktop support technician for your company. All client computers run Windows XP Professional with Service Pack 2 (SP2). All users use Microsoft Internet Explorer as their Web browser.

A user reports that she has problems downloading files from Web pages. When she attempts to download a file, a message states that the download will start in 10 seconds, but the file never downloads. You ask the user to test downloading a file from a different Web site. This Web site does not display a message about when the file will download, but the file downloads immediately.

The user needs to download files from the first Web site.

What is the most likely cause of the problem?

A.
A Group Policy setting does not allow the user to download files.

B.
The Web site that should download files is down.

C.
The file is too large to download.

D.
The security setting of SP2 prevents the download.