A customer recently reported that their print quality was poor. Upon arrival, it is discovered that the
printer is set in a closet on a very high shelf. Which of the following is the technicians next step
before servicing the device?

A.
Get a small step stool in order to reach the device.

B.
Ask the customer to help with moving the machine.

C.
Reschedule the call for when a second technician can come and help lift the printer.

D.
Ask the customer to select a more suitable location for the printer.